B2C Sales Masterclass

INTRODUCTION

This tailored B2C Training programme will help equip you to grow and develop your personnel while achieving more lucrative sales outcomes.

In today’s competitive economy, this class will also educate the sales professionals ‘How to Hunt and Fish for Opportunities.’ They will be focused on generating new business while maintaining and increasing your current customer through the products and services you provide.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Understand How to Approach Customers Friendly and Engagingly
• Know how to be Introducing yourself to a customer
• Learn how to Ask open-ended inquiries to determine a customer’s personal needs
• Learn Customer matching and education on your products and services.

WHO SHOULD ATTEND THIS COURSE?

• Sales professionals
• Marketing team
• Supervisors
• Business professionals
• Managers
• Anyone who is interested to improve its sales.
• Employees who want to gain new skills and knowledge to improve their career in the field of marketing.

TARGETED SKILLS

• Opening conversation
• Engaging customers
• Verbal and non-verbal communication
• Influencing