At www.managtra.com, we consider the privacy of our visitors to be extremely important. This privacy policy document describes in details the types of personal information collected and recorded by www.managtra.com and how we use it.
If you have any questions or require any more information about our privacy policy, please feel free to contact us by email at info@managtra.com
Registration Terms
Enrolment to our courses are to be processed by the client’s HR/Training department except for self-nominations and are to be paid in advance. Registration confirmation is subject to Managtra’s review of registration request and seat availability.
Cancellation Terms
100% payment to be credited at least 15 days (for Arab Countries) and 30 days (for Non Arab Countries) prior to the course start date.
In the event of cancellation by the client, our policy states, a full refund will be given, provided we receive notification of cancellation at least 7 days prior to the course start date. A 50% refund will be provided up to 48 hours prior to the course start date.
In urgent cases like a crisis, or denied access at the airport, the cost of the course will be refunded in full, or alternatively rescheduled at a later date. If not agreed on a reschedule, a full refund will be provided.
Feedback and Complaints
We at Managtra believes in continuous improvement. To this effect, we welcome feedback related to our people, products and processes. If you have comments and/or suggestions which will ultimately help us improve in any way, please write to us on info@managtra.com.