Assertive Communication Skills

INTRODUCTION

Assertive communication is a style of communication in which a person communicates their thoughts and wants in a clear yet courteous manner. This course will teach you more about assertive communication, how it differs from other communication styles, and how to become more assertive yourself.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• To advance to a greater degree of assertive communication skills
• Have the capacity to identify verbal and voice features that are inconsistent with aggressive communication
• Develop capacity to remedy these faults and improve one’s grasp of what it takes to be an assertive (positive and collaborative) communicator
• Have capacity to present thoughts confidently on any topic
• Develop the ability to initiate dialogues, provide feedback, reply to criticism, and assertively commend others
• Have comprehension of the power of aggressive listening, questioning, and acknowledging the other

WHO SHOULD ATTEND THIS COURSE?

• Managers
• Business professionals
• HR managers
• Team leaders
• Supervisors
• Employees who want learn assertive communication skills

TARGETED SKILLS

• Assertive communication
• Express yourself
• Confidence building
• Positive language