Designing KPIs for Effective Communication

INTRODUCTION

It is no secret that communication is critical for your business. It not only ensures that everyone is aware of what is going on, but it also helps to boost staff morale, teamwork, and the overall culture of your company. Learn how to establish KPIs for successful communication in this course.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Learn how to design KPI for effective communication
• Determine communication metrics.
• Develop database for communication strategy.
• Generate and calculate the communication index.

WHO SHOULD ATTEND THIS COURSE?

• Managers
• Business professionals
• HR managers
• Team leaders
• Supervisors
• Employees who want learn how to design KPI for communication

TARGETED SKILLS

• Prioritizing and scheduling
• Analyzing and planning
• Business writing etiquette
• Structured thinking
• Assertiveness
• Ability to address complex situations
• Reading between the lines
• Persuading and influencing
• Presenting and communicating
• Analytical thinking
• Formulating concepts and strategies
• Planning and organizing