Effective Business Writing for Admin and Support Staff

INTRODUCTION

Writing abilities are essential for efficient corporate communication and personal achievement. The average company leader or professional spends about 20% of their time writing. However, few people aim to enhance their writing skills after they reach the work sphere.

Anyone who wants to develop more professional, effective written communications, as well as those who want to increase productivity and improve the impact of their writing on customers and coworkers, will benefit immensely from this course.

This interactive class allows participants to assess their writing abilities and enhance the quality and impact of their written messages.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Learn the Fundamental Guidelines and Rules of Today’s Business Writing.
• Master the art of proofreading and editing.
• Learn How to Write Letters That Your Reader Will Understand.
• Recognize the Varieties of Memos, Letters, and Email

WHO SHOULD ATTEND THIS COURSE?

• Administrative Assistants
• Administrative Support Personnel
• Office Managers
• Executive Secretaries

TARGETED SKILLS

• Written communication
• Business writing etiquette
• Structured thinking
• Assertiveness
• Ability to address complex situations
• Reading between the lines