Role of Supervisor in Business Performance

INTRODUCTION

Supervisors have a vital role in corporate performance. Supervising subordinates at work is what supervision entails. The supervisor is a member of the management team and one of the front line managers. He is a person who must undertake a variety of tasks in order to maximize production. As a result, the supervisor is the sole manager who plays an essential role at the execution level. Supervisors, according to some thinkers, are employees. There are still some philosophers who refer to them as managers. However, he should be referred to as a manager or an operational manager. His major responsibility is to supervise personnel at the operational level of management.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Examine the obligations and obstacles that supervisors encounter while adhering to company objectives.
• Demonstrate your abilities to successfully provide and accept feedback.
• Determine ways for diagnosing employee performance difficulties.
• Use best practices while conducting performance evaluations, which is required for business development.
• Use effective coaching techniques to enhance your day-to-day relationships with staff.
• Mentoring connections can help to promote ongoing learning.

WHO SHOULD ATTEND THIS COURSE?

• Managers
• Supervisors
• Team leaders
• Anyone who is seeking improvement in skills for enhanced performance and career development

TARGETED SKILLS

• Decision-making
• Planning and organizing
• Leading and controlling
• Problem solving
• Communication
• Coaching
• Mentoring
• Managing time
• Change management