Essential of Emotional Intelligence for a Successful Supervisory Role

INTRODUCTION

The capacity to notice, analyses, and manage one’s own and other people’s emotions is referred to as emotional intelligence. Learn the definition and degrees of emotional intelligence, as well as whether or not this talent can be developed. People are driven by their emotions, and businesses are driven by their employees. Supervisors who grasp the importance of emotional intelligence, are self-aware, and use that fundamental understanding to influence others are the leaders with whom people want to work.

According to research, EQ is responsible for 85% of a leader’s culture and favorable staff engagement. Supervisors and team members with high EQ are aware of team emotions, member interactions, team culture, and how it affects results.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Increase your understanding of emotional intelligence abilities and their impact on performance, leadership, and team culture.
• Create tactics for increasing self-awareness, relationship management, and team building.
• Distinguish between the emotional intelligence (EQ) leadership abilities of self-regulation, empathy, compassion, relationship management, and effective communication.

WHO SHOULD ATTEND THIS COURSE?

• Managers
• Supervisors (new appointed)
• Team leaders
• Anyone who is seeking improvement in skills for enhanced performance and career development

TARGETED SKILLS

• Decision-making
• Planning and organizing
• Leading and controlling
• Problem solving
• Communication