Email Writing Etiquettes for Business Communication

INTRODUCTION

When it comes to swiftly disseminating information, nothing beats email. Unfortunately, the benefit of speed is accompanied with some unpredictability. This email etiquette and business communication course is intended to assist employees in creating email communications that are interpreted as intended by the writer after a single viewing. This curriculum has a significant writing component. .

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Learn how to write thorough business emails.
• Discover how to Write Emails to Colleagues
• Learn how to communicate professionally via email.
• Learn how to handle uncertain situations.
• Explain when it is essential and appropriate to send an email.
• Decide who should and should not receive email copies.
• Create an email subject line that appropriately conveys the message’s content.
• Use the active voice when writing.
• Avoid the most typical blunders in corporate communication.
• Consider the aesthetic elements that enhance an email message and make it easier to read.
• Know what to do if your emails go astray and reach the wrong people.
• Create a personal action plan for improving email skills at work.

WHO SHOULD ATTEND THIS COURSE?

• Managers
• Business professionals
• HR managers
• Team leaders
• Supervisors
• Employees who want learn email writing etiquettes

TARGETED SKILLS

• Communication skills
• Workplace communication
• Business communication
• Email writing