Interpersonal Communication Skills

INTRODUCTION

The capacity of team members to connect with one another via numerous ways and channels is critical to organizational success. Our contacts with others shape how we are regarded, and so each of these encounters is an opportunity to achieve a predetermined goal. Effective communication is one of the most potent talents for attaining goals, whether on a personal or corporate level. This training course will teach you how to focus on your mission, profile your audience, and design your message with clarity for maximum impact and consequence. The capacity to foster open conversation and continuing dialogue is critical for communication effectiveness.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Use the skills required for effective communication.
• Showcase their capacity to communicate across cultural boundaries.
• Use active listening and empathetic listening strategies.
• Interpersonal conflict resolution
• Constructively respond to comments and criticism.

WHO SHOULD ATTEND THIS COURSE?

• Supervisors
• HR professionals
• Students; who want to improve communication skills
• Business professionals
• Managers
• Team leaders

TARGETED SKILLS

• Verbal and non-verbal communication
• Influencing others
• Assertiveness
• Active listening
• Building rapport
• Networking and giving feedback
• Conflict management