Crisis Response, Behavior Intervention and Management

INTRODUCTION

Develop your confidence in applying effective conflict resolution and communication tactics and behavior intervention in an interactive context. Best practices in care-giving scenarios will be investigated, as will the effects of personal beliefs, institutional contexts, and other variables that contribute to dysfunctional behavior. The need of self-care and self-evaluation of the caregiver will also be addressed.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Improve your safety supervision, leadership, and evaluation abilities.
• Recognize events, crises, and crisis situations by their features.
• Improve your on-the-ground leadership skills and methods.
• Analyze the human factor and assign roles for psychological preparation, resource allocation, deployment, discipline, leadership, and welfare.
• Develop ways for developing, commanding, and directing reactions to each scenario, as well as approaches for minimizing needless escalation.

 WHO SHOULD ATTEND THIS COURSE?

• Crisis management professionals
• Professional
• Risk Auditor
• Crisis Manager
• General Manager
• Strategic Planner
• Team leaders
• Supervisors
• Managers
• Board members
• Stakeholders
• Anyone who is seeking improvement in skills for enhanced performance and career development

TARGETED SKILLS

• Verbal and non-verbal communication
• Influencing audiences
• Building rapport
• Motivating subordinates
• Organizing and leading projects
• Crisis management
• Transformational leadership
• Strategic leadership