Location | Armenia (Yerevan), Azerbaijan (Baku), Bahrain (Manama), Egypt (Cairo), Ghana (Accra), India (Mumbai), India (New Delhi), Maldives (Male), Oman (Muscat), Qatar (Doha), Russia (Moscow), Singapore (Singapore City), UAE (Dubai), Kuwait (Kuwait City), Online |
---|---|
Language | English |
Mode of Training | Face-to-Face, Virtual |
Duration | 5 Days |
Date | 1-5 Oct 2023, 10-14 Dec 2023, 10-14 Mar 2024, 11-15 Jun 2023, 12-16 Nov 2023, 14-18 May 2023, 17-21 Mar 2024, 19-23 Feb 2023, 19-23 Mar 2023, 19-23 Nov 2023, 2-6 Apr 2023, 2-6 Jun 2024, 21-25 Jan 2024, 21-25 May 2023, 24-28 Mar 2024, 26 Feb-2 Mar 2023, 26-30 Mar 2023, 26-30 Nov 2023, 28 Jan-1 Feb 2024, 3-7 Mar 2024, 4-8 Jun 2023, 5-9 Mar 2023, 7-11 Jan 2024, 9-13 Apr 2023, 9-13 Jun 2024 |
Strategies to Impress your Customers
INTRODUCTION
Do you want to impress your clients? We’re all looking for something. In the competitive world of customer service, happy customers are important. In business, it is not always simple to please and wow your consumers, but it is achievable! We will show you how to wow your consumers and keep them pleased for years to come in this training.
COURSE METHODOLOGY
This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;
- Short lectures
- Brainstorming
- Case studies
- Group activities
- Role playing
COURSE OBJECTIVES
The attendees of this Certificate Program will be able to:
- Acquire and quickly put in place techniques to provide high-quality customer service.
- Improve their people abilities in a way that will set them apart from the competitors.
- Handle any complaints that come in.
- Handle tough or irate customers.
WHO SHOULD ATTEND THIS COURSE?
- CRM professional
- Executives
- Sales managers
- Business partners
- Managers
- Marketing professionals
- Customer service professionals
- Anyone who is seeking improvement in skills for enhanced performance and career development
TARGETED SKILLS
- Market analysis
- Customer orientation
- Customer service
- Customer experience
- Customer support
Available Options
Location | Language | Mode of Training | Duration | Date | |
---|---|---|---|---|---|
Online | English | Virtual | 5 Days | 24-28 Mar 2024 | |
Kuwait (Kuwait City) | English | Face-to-Face | 5 Days | 17-21 Mar 2024 | |
Ghana (Accra) | English | Face-to-Face | 5 Days | 2-6 Jun 2024 | |
Maldives (Male) | English | Face-to-Face | 5 Days | 9-13 Jun 2024 | |
Egypt (Cairo) | English | Face-to-Face | 5 Days | 2-6 Jun 2024 | |
India (New Delhi) | English | Face-to-Face | 5 Days | 2-6 Jun 2024 | |
Qatar (Doha) | English | Face-to-Face | 5 Days | 17-21 Mar 2024 | |
UAE (Dubai) | English | Face-to-Face | 5 Days | 17-21 Mar 2024 | |
Bahrain (Manama) | English | Face-to-Face | 5 Days | 9-13 Jun 2024 | |
Russia (Moscow) | English | Face-to-Face | 5 Days | 17-21 Mar 2024 | |
India (Mumbai) | English | Face-to-Face | 5 Days | 9-13 Jun 2024 | |
Oman (Muscat) | English | Face-to-Face | 5 Days | 24-28 Mar 2024 | |
Singapore (Singapore City) | English | Face-to-Face | 5 Days | 9-13 Jun 2024 | |
Armenia (Yerevan) | English | Face-to-Face | 5 Days | 2-6 Jun 2024 | |
Azerbaijan (Baku) | English | Face-to-Face | 5 Days | 24-28 Mar 2024 |
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