Location | Armenia (Yerevan), Azerbaijan (Baku), Bahrain (Manama), Egypt (Cairo), Ghana (Accra), India (Mumbai), India (New Delhi), Maldives (Male), Oman (Muscat), Qatar (Doha), Russia (Moscow), Singapore (Singapore City), UAE (Dubai), Kuwait (Kuwait City), Online |
---|---|
Language | English |
Mode of Training | Face-to-Face, Virtual |
Duration | 5 Days |
Date | 1-5 Oct 2023, 10-14 Dec 2023, 10-14 Mar 2024, 11-15 Jun 2023, 12-16 Nov 2023, 14-18 May 2023, 17-21 Mar 2024, 19-23 Feb 2023, 19-23 Mar 2023, 19-23 Nov 2023, 2-6 Apr 2023, 21-25 Jan 2024, 21-25 May 2023, 24-28 Mar 2024, 26 Feb-2 Mar 2023, 26-30 Mar 2023, 26-30 Nov 2023, 28 Jan-1 Feb 2024, 3-7 Mar 2024, 4-8 Jun 2023, 5-9 Mar 2023, 7-11 Jan 2024, 9-13 Apr 2023 |
Essential CRM Skills for Entrepreneurs
INTRODUCTION
Customer relationship management (CRM) is more than simply a technological application; it is a method for learning more about consumers’ wants and behaviors in order to build deeper relationships with them. As such, it is a business mindset rather than a technological solution for interacting with clients successfully and efficiently. Nonetheless, effective CRM is dependent on the usage of technology.
COURSE METHODOLOGY
This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;
- Short lectures
- Brainstorming
- Case studies
- Group activities
- Role playing
COURSE OBJECTIVES
The attendees of this Certificate Program will be able to:
- Improve customer relationship management by proactively developing relationships with your customers
- Avoid the top 12 CRM mistakes made by entrepreneurs
- Manage customer relationships to increase repeat purchases and attract new customers
- 7 Essential Ingredients of MCR necessary for entrepreneurs
WHO SHOULD ATTEND THIS COURSE?
- Professionals and entrepreneurs who want to know about customers thoughts
- Business owners who want to improve their Customer Relationship Management Strategy
- Customer-focused employees
- Senior marketing managers
TARGETED SKILLS
- Customer relationship building
- Customer retention
- Understanding customer
- Providing and receiving feedback
Available Options
Location | Language | Mode of Training | Duration | Date | |
---|---|---|---|---|---|
Online | English | Virtual | 5 Days | 10-14 Mar 2024 | |
Kuwait (Kuwait City) | English | Face-to-Face | 5 Days | 17-21 Mar 2024 | |
Ghana (Accra) | English | Face-to-Face | 5 Days | 24-28 Mar 2024 | |
Maldives (Male) | English | Face-to-Face | 5 Days | 3-7 Mar 2024 | |
Egypt (Cairo) | English | Face-to-Face | 5 Days | 24-28 Mar 2024 | |
India (New Delhi) | English | Face-to-Face | 5 Days | 24-28 Mar 2024 | |
Qatar (Doha) | English | Face-to-Face | 5 Days | 17-21 Mar 2024 | |
UAE (Dubai) | English | Face-to-Face | 5 Days | 17-21 Mar 2024 | |
Bahrain (Manama) | English | Face-to-Face | 5 Days | 3-7 Mar 2024 | |
Russia (Moscow) | English | Face-to-Face | 5 Days | 17-21 Mar 2024 | |
India (Mumbai) | English | Face-to-Face | 5 Days | 3-7 Mar 2024 | |
Oman (Muscat) | English | Face-to-Face | 5 Days | 10-14 Mar 2024 | |
Singapore (Singapore City) | English | Face-to-Face | 5 Days | 3-7 Mar 2024 | |
Armenia (Yerevan) | English | Face-to-Face | 5 Days | 24-28 Mar 2024 | |
Azerbaijan (Baku) | English | Face-to-Face | 5 Days | 10-14 Mar 2024 |
Related Consulting Services
-
Entrepreneurial Skills
Designing Business Policies as an Entrepreneur
Duration: 5 DaysThis course gives an overview of critical considerations for establishing and executing effective entrepreneurship policy. It examines the present goals and problems of...
-
Entrepreneurial Skills
Effective HR Policies and Procedures for Entrepreneurs
Duration: 5 DaysWhen a company concept hits and takes shape in the mind of an entrepreneur, he or she is in a rush to give it life and form. As a result, a start-up is formed that requ...
-
Entrepreneurial Skills
Effective Change Management skills for Entrepreneurs
Duration: 5 DaysChange management may be difficult. Nonetheless, being able to handle change is an important entrepreneurial skill. In this course, you will l...
-
Entrepreneurial Skills
Conflict Management Skills for Entrepreneurs
Duration: 5 DaysConflict is unavoidable; it is a fact of life. We've all been involved in disagreements that cause tension and, at times, appear to be insurmountable. These times are f...