Process Improvement in Healthcare Masterclass

INTRODUCTION

Why is it so difficult to change processes in healthcare systems? Why is it so difficult to implement new and improved methods of organizing healthcare services?

Many explanations have been advanced, including a lack of funds, inadequate or comprehensive information, excessive and sometimes superfluous restrictions, and entrenched professional viewpoints and interests.

According to this course, the key cause is complexity. Because healthcare systems are intrinsically complex, with numerous interwoven activities and processes, they are difficult to assess, analyze, alter, and improve.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Determine what quality and process improvement implies, particularly in the context of health and social care.
• Explain how process improvement may benefit employees and organizations, including consumers and/or patients.
• Develop the confidence to initiate and lead a process improvement initiative in your organization.
• Determine ways to obtain extra assistance and persuade people to join you in creating changes.

WHO SHOULD ATTEND THIS COURSE?

• Clinicians
• Allied health professionals,
• Nurses
• Managers or administrators
• Employees of health and social care organizations
• Individuals having a broad interest in health and social care organizations.

TARGETED SKILLS

• Process improvement
• Quality enhancement
• Strategic decision
• Analytical skills