Employee Relationship Management

INTRODUCTION

Employee Relations (ER) personnel are under growing pressure to produce more with less, which suggests they should be more competent than HR administration and operations workers. Keeping this in mind, this course is intended to shed light on the actions that are formally and informally required by ER units. Furthermore, this course is a practical adventure that will aid participants in discovering the talents that lead to success.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Define the role of ER and the HR department inside the organization.
• Work in accordance with the applicable parts of national labor legislation.
• Create and implement practical employee relations strategies using HR analytics and KPI
• Conduct employee satisfaction polls and analyze the findings.

WHO SHOULD ATTEND THIS COURSE

• Managers
• HR Professionals
• Supervisors
• Leaders
• Anyone who is seeking improvement in skills for enhanced performance and career development

TARGETED SKILLS

• Employee welfare
• Coaching and counseling
• Performance management
• Labor law
• Analytical skills