Establishing Performance Expectations

INTRODUCTION

There is a strong association between individual employee performance and organizational success, it is an organizational imperative for supervisors and managers to establish performance expectations and increase employee performance.

Front-line managers play an important part in any performance management system, which includes effectively formulating targets and performing appraisals. This course looks in depth at how to create the correct metrics to manage personnel. These measurements are mostly objective. This training also explains how to hold effective performance evaluation sessions and highlights the value of coaching as a tool for performance improvement.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Explain the significance of SFO.
• Conduct SWOT analysis and set performance expectations accordingly
• Use KPI
• Develop plan for establishing performance expectations

WHO SHOULD ATTEND THIS COURSE

• Managers
• HR Professionals
• Supervisors
• Leaders
• Line managers
• Anyone who is seeking improvement in skills for enhanced performance and career development

TARGETED SKILLS

• Deciding and initiating action
• Presenting and communicating
• Analytical thinking
• Planning and organizing