Interpersonal Skills for HR Managers

INTRODUCTION

Human resources (HR) has long been regarded as one of the most critical divisions in any organization. An HR professional must be able to manage any type of workforce and fulfil corporate goals and objectives, with responsibilities spanning from hiring and onboarding to meeting workers’ daily requirements.

This training event will give participants concepts and techniques for regularly reviewing employee performance and giving suitable incentives to keep staff motivated. This course covers the critical skills and traits required for HR professionals to thrive in all aspects of the employee lifecycle, including strategy, recruiting, talent management, performance management, career management, learning and development, and incentives and recognition.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Examine the leader’s public persona.
• Consider how you may enhance your own skills.
• Investigate how we may successfully control our thoughts, beliefs, attention, and behaviors.
• Recognize the impact of our values on our actions.
• Consider how you might increase your self-assurance, enthusiasm, and courage.
• Investigate methods for improving communication.

WHO SHOULD ATTEND THIS COURSE

• Management Professionals
• Team Leaders – prospective, new or experienced
• Supervisors
• Anyone who is seeking improvement in skills for enhanced performance and career development

TARGETED SKILLS

• Conflict management
• Influencing others
• Assertiveness
• Active listening
• Building rapport