Exit Interviews

Exit interviews are conversations that take place between an employee and an employer when the employee is leaving the company. The purpose of the interview is for the employer to understand the reasons why the employee is leaving, and to gather feedback on the employee’s experience working at the company. The information gathered from exit interviews can be used to identify any issues or problems within the organization, and to make changes to retain current staff. Some common topics that are covered in exit interviews include: job satisfaction, compensation and benefits, communication, professional development opportunities, and the employee’s overall experience working at the company. Exit interviews can be conducted in person, over the phone, or through a survey. It’s important to note that exit interviews should be conducted in a non-confrontational, open and honest manner.

MANAGTRA Exit Interview Services, which allow firms to more properly and privately assess why workers leave.

How we do it

• MANAGTRA will collaborate with you to determine the best strategy for collecting and reporting Exit Interview data.
• Our experienced HR Professionals conduct the interviews over the phone.
• Questions are tailored to specific issues and/or problem areas that your company may have previously faced.
• The format of the questions can be a combination of open-ended questions, a ranking / rating system, multiple choice, or any style you choose.
• Typically, interview questions center on the employee and his or her reason for leaving, satisfaction with various areas of the business, and any improvements he or she would make in the organisation.
• Exit Interview Questionnaires that have been completed will be sent to the client within 24 – 48 hours following the interview. Monthly, quarterly, or yearly aggregated reports and trend analysis can be conducted.
• Data reporting is tailored to your specific requirements, including single reports, data aggregation, trend analysis, departmental / divisional tracking, and so on. In addition, we will give our recommendations based on these results.

MANAGTRA Exit Interview Services also provide the following advantages:

• Outsourcing this service will save your firm time.
• Gaining greater information from departing workers, as they are more candid with their opinions when interacting with a neutral, third-party HR specialist.
• Understanding the causes of turnover allows you to direct your retention efforts.
• Detecting issues before they have a negative influence on the company’s success.