Conflict Management Skills and Competencies

INTRODUCTION

Conflict management is the process of detecting and dealing with disputes in both professional and personal settings. It is also known as conflict resolution, and it entails creating a workplace that prevents conflict and assembling a management team capable of successfully managing and resolving workplace difficulties. Conflict resolution and management offer possibilities for organizational growth and learning. Our experienced specialists have created this Conflict Management Training course to give entire understanding of being competent of intelligently, fairly, and effectively recognizing and resolving disputes in today’s world.

Delegates will obtain comprehensive understanding of conflicts and conflict management ideas, as well as how to handle disputes in an organization using various ways. They will also learn about different sorts of disputes and how to handle them, as well as the function of a third party in conflict resolution. This course will also teach delegates how to manage various disputes in organizations and how to apply the conflict management paradigm. Delegates who complete this course will be more effective in implementing conflict resolution methods in their organizations and will be able to prove their understanding by completing the Conflict Management test.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this course will be able to;

• Improve your abilities as a negotiator and conflict manager by mediating your own disagreements and debates.
• Negotiate strategically and deploy their mediating skills successfully.
• Control the negotiating process more efficiently by acquiring a thorough understanding of the process’s major components.
• Boost confidence in dealing with challenging negotiators and achieving joint value addition solutions.
• Increase your accessible bargaining methods and tactics, as well as your ability to apply them successfully.

WHO SHOULD ATTEND THIS COURSE?

This course will be helpful for;

• Negotiator
• Managers
• Team leaders
• Administrators
• Anyone who is seeking improvement in skills for enhanced performance and career development

TARGETED SKILLS

• Collective Bargaining
• Negotiation
• EI
• Communication
• Rational thinking
• Decision making
• Reasoning