Managerial Decision Making and Problem Solving Competencies

INTRODUCTION

Managers are continually faced with the challenge of addressing complicated challenges and making vital decisions. These issues, if not managed appropriately, can have serious consequences for operations and profitability. This training provides managers with the tools and strategies they need to solve problems properly and permanently and make the best decisions. Participants will learn how to create the correct mentality for issue solving, which will enable them to comprehend, evaluate, and appreciate the many types of problems, perform in-depth root cause analysis, and make the right judgments for long-term solutions. Participants will also learn that certain problems cannot be handled rationally and require alternative, more creative ways. This training will help participants improve their idea generation skills and prepare them to lead a creative team. Finally, after formulating a solution and making a choice, participants will learn how to sell their solutions to stakeholders and gain buy-in. Participants in this session will also learn how to persuade people and get support for their decisions.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Explain the organized methodology for dealing with challenges and making decisions in a methodical manner.
• Practice using important tools and approaches for issue analysis and resolution.
• Perform a thorough root cause study on any problem.
• Demonstrate the application of many disciplines in decision making.

WHO SHOULD ATTEND THIS COURSE

• Managers
• HR Professionals
• ER specialist
• Team leaders
• Anyone who is seeking improvement in skills for enhanced performance and career development

TARGETED SKILLS

• Problem solving
• Decision making
• Creativity
• Situational analysis