Active Listening Masterclass

INTRODUCTION

Listening is more than just an action that takes place during a discussion between two or more individuals. It goes far deeper than that. Truly and effectively listening to grasp the perspectives of others requires abilities that emerge after significant examination, criticism, and practice.

Active listeners have found themselves on a faster track to advancement within the organization. Managers who listen to their team members understand them better, and the consequence is consistently improved performance standards.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Communicate with sincerity.
• Recognize the communication process
• Inquire, explore for information, and employ paraphrase tactics.
• Create relationships in order to have a honest communication experience.
• Determine common listening issues and remedies

WHO SHOULD ATTEND THIS COURSE?

• Anyone who want to develop listening skills
• PR Professionals
• Business professionals
• Students
• Managers

TARGETED SKILLS

• Active listening
• Proactive listening
• Verbal and non-verbal communication