Business Process Management Masterclass

INTRODUCTION

Business process management enables firms to successfully accomplish their goals by using processes. Once processes have been established, they must be monitored, assessed, and optimized to ensure that they continue to satisfy the objectives for which they were developed. A company that can properly manage its processes may preserve a competitive advantage while boosting production, efficiency, and lowering costs.

This course will teach you the fundamentals of business process management. You’ll discover how business procedures may help you boost your bottom line by offering a greater degree of quality and consistency to your clients.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Define business process management and other related terms.
• Recognize the importance of procedures in business.
• Recognize the importance of technology in process management.
• Create a vision to help lead process improvement.
• Learn how to use the business process life cycle to develop or improve an existing process.
• Create a process map.
• To enhance your processes, conduct a what-if analysis.
• Changes to processes must be implemented and monitored.
• Determine how Lean and Six Sigma approaches may help with process management and improvement.
• Utilize a range of tools and strategies to reduce waste and redundancy.

WHO SHOULD ATTEND THIS COURSE?

• BPM Analysts
• Process Analysts
• Project Managers
• Scrum Team Members
• Business Architects
• BPM Leaders
• Managers in any of these areas
• Anyone who is seeking improvement in skills for enhanced performance and career development

TARGETED SKILLS

• Process mapping
• Understanding process improvement
• Applying Lean
• Process measurement
• Benchmarking