Change Management and Continuous Process Improvements

INTRODUCTION

Change management is a systematic strategy to ensuring that any changes made to a business are done appropriately and that the long-term advantages of a specific change are realized. Individuals and teams inside a corporation and how they might migrate to a new way of doing things with little impact on their day-to-day operations are often the focus of change management.

Continuous improvement is a long-term, continual effort to enhance processes, goods, and services. Continuous improvement, as opposed to change management, occurs gradually and tries to make modest incremental improvements over time. It should be noted, however, that continuous improvement programmes can also be part of a wider change management strategy. In general, continuous improvement seeks to adapt and enhance corporate processes in order to boost efficiency and lower costs. Because the bulk of changes are minor, there is frequently less opposition and greater take-up.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to understand:

• Understand the concept change management and continuous improvement
• Understand change management v. continuous improvement
• Comprehend and optimize the change management process and processes in the context of continuous service improvement.
• Grasp the change management process roles and responsibilities.
• Make distinctions between Normal, Standard, and Emergency Changes.
• Record and processing a request for change to have a better understanding of change management operations.
• Assess and evaluate the risk of a Change Request (RFC).

 WHO SHOULD ATTEND THIS COURSE?

• Project Managers
• Change management team
• Operational Excellence Personnel
• Operations Managers
• Asset Managers
• Supply chain manager
• Management Representatives
• Quality Directors
• Quality assurance professionals
• Anyone who is seeking improvement in skills for enhanced performance and career development