Continuous Improvement Tools and Techniques

INTRODUCTION

The goal of this course is to provide you with the information and abilities needed to increase your knowledge and skills in the science of quality improvement so that you can take action in your own company to improve the quality of care for your clients. This course challenges students to think imaginatively about what it means for an organization to prioritize excellence. It presents methods for the ongoing development of organizational quality as well as the actual use of Quality management techniques.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to understand:

• Demonstrate the knowledge and abilities required to engage successfully as a contributing member or leader in a CQI endeavour.
• Demonstrate an understanding of the need to enhance quality in an organization.
• Know the impact that CQI methodology can make to the organization’s system \
• Use tools and techniques for continuous improvement

 WHO SHOULD ATTEND THIS COURSE?

• Project Managers
• Operational Excellence Personnel
• Operations Managers
• Asset Managers
• Supply chain manager
• Management Representatives
• Quality Directors
• Quality assurance professionals
• Anyone who is seeking improvement in skills for enhanced performance and career development

TARGETED SKILLS

• ISO 9001:2015 Standards
• Gap Analysis Assessment
• Risk-Based Thinking
• Auditing
• Quality Management
• Control of quality
• Quality management
• Quality control and assurance
• Applying quality tools
• KPI
• Continuous improvement