Administrative Assistant Training

INTRODUCTION

Administrative assistants now have a tremendous position of influence and must form a strong cooperation with the senior management team. This training will provide you with the necessary skills to collaborate with your management. After all, your success will have a direct impact on the success of your management. This course aims to complement your present set of talents by adding other critical competences that will lead to success in your role.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVE

The attendees of this Certificate Program will be able to:

• Provide complete assistance to stakeholders in order to improve the business’s success.
• Use emotional intelligence to cultivate strong corporate relationships both horizontally and vertically.
• Utilize current communication concepts and tactics to improve work flow.
• Use management’s primary duties to create and sustain various organizational structures that will result in enhanced productivity.

WHO SHOULD ATTEND THIS COURSE

• Secretaries
• Administrators
• Supervisors
• Administrative Assistants
• Administration Officers
• Anyone who is seeking improvement in skills for enhanced performance and career development

TARGETED SKILLS

• Forward thinking
• Emotional control
• Image building
• Interpersonal communication
• Handling stress
• Service orientation