Essentials of Effective Office Management

INTRODUCTION

To properly manage an office, you must first manage yourself, and then manage your time, duties, and colleagues to achieve optimum performance. This training will help you gain motivation and confidence by teaching you the concepts and best practices of successful office administration.

You will learn to prioritize, plan, and solve problems not just to complete your job on time, but also to continuously enhance your productivity. You will gain confidence in communicating in public, in meetings, and with all levels of personnel, as well as handling problematic behaviors. This dynamic and essential Effective Office Management training course will help you see yourself and your office management role from a fresh new perspective.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Prioritize and manage multiple tasks while meeting deadlines
• Consider yourself a manager, planning, making choices, and problem solving.
• Manage their ideas and feelings to boost their self-esteem and empowerment.
• At all levels and in all situations, communicate effectively and assertively.

WHO SHOULD ATTEND THIS COURSE

• Secretaries
• Administrators
• Receptionist
• Supervisors
• Administrative Assistants
• Administration Officers
• Anyone who is seeking improvement in skills for enhanced performance and career development

TARGETED SKILLS

• Planning
• Management
• Administration
• Time management