Fundamentals of Administrative Professional

INTRODUCTION

A successful Administrative Professional must be able to handle a wide range of workplace activities and settings. This course teaches a wide range of abilities required in this area. This course will teach you some methods and strategies to help you succeed in your job as an administrative professional. To effectively support your leader, you’ll need to gain expertise in a variety of areas and be on top of your game.

You’ll be the go-to resource for people you deal with and will work behind the scenes to ensure that everything runs well for both your executive and your organization.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Learn how to be an administrative professional.
• Collaboration with CEOs and teams
• Learn how to handle mail and email.
• Calendar Administration
• Organizing gatherings
• Learn more about Emotional Intelligence and how it may benefit you in the workplace.
• Improve your interactions with your coworkers and management.
• Investigate many personality types and learn how to modify your behavior accordingly.
• Improve your phone abilities to provide better service to both external and internal consumers.
• Increase your productivity by studying practical tactics.
• Learn the foundations of data management to improve your efficiency.
• Learn how to handle diary and calendar management successfully.
• With the use of excellent time management strategies, you may become a master of time.
• Improve your stress resistance so that you can cope with stress more readily when it occurs.
• Push your professionalism to the maximum for the benefit of both you and your organization.

WHO SHOULD ATTEND THIS COURSE?

• Personal Assistants
• Office Managers
• Administrators
• Secretaries
• Receptionist
• Administrative Assistants
• Administration Officers
• Anyone who wants to enhance their productivity as an administrator
• Anyone who wants to become an administrator

TARGETED SKILLS

• Communication
• Structured thinking
• Ability to address complex situations through email
• Reading between the lines
• Time management