Managing Time in Administrative Role

INTRODUCTION

If you’re an administrative assistant, chances are you’re meant to be fantastic at “time management.” This important employment ability may not come easily to you, but it is one you can acquire (and master) with time. Even if you think you’re on top of things, there’s always room for improvement.

This is the course where you may discover ways for managing your time successfully (or even more effectively) at work.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Learn when dealing with supervisors, colleagues, team members, or clients, you must manage shifting roles and responsibilities in real time.
• To save time, meet changing job demands by extending your proactive capabilities.
• Communicate and negotiate clearly and confidently to handle issues and accomplish outcomes so that time is not wasted due to misinterpretation and ambiguity.
• Use emotional intelligence and effective listening techniques on the workplace.

WHO SHOULD ATTEND THIS COURSE?

• Administrative Assistants
• Administrative Support Personnel
• Office Managers
• Executive Secretaries
• Experienced administrative professionals

TARGETED SKILLS

• Communication
• Structured thinking
• Assertiveness
• Ability to address complex situations
• Reading between the lines
• Time management