Office Management and Process Improvements

INTRODUCTION

An office manager’s function is one of the most important in any business. Office managers have several problems that might be tough to overcome since they are responsible for the correct coordination and alignment of internal activities. The duties and obligations of a professional administrator necessitate excellent interpersonal communication, organizational, and other office manager abilities. This office management training course prepares you to cope with any problems that may arise in this job.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Consider your professional function as an office administrator and recognize your value.
• Improve your communication abilities to improve your connections.
• Understand how to deal with both internal and external customers.
• Increase your productivity by incorporating the best time management practices into your everyday routine.

WHO SHOULD ATTEND THIS COURSE?

• Secretaries
• Administrators
• Supervisors
• Administrative Assistants
• Administration Officers
• Anyone who is seeking improvement in skills for enhanced performance and career development

TARGETED SKILLS

• Leadership
• Management
• Empowerment
• Recognition