Coaching Skills

INTRODUCTION

Regardless of their degree of expertise, most managers recognize that people-performance concerns are the most difficult aspects of their work. The key to success is to be able to increase your effectiveness via the efforts of others. This course is designed for professionals who want to improve their supervisory and management abilities via coaching and mentoring. The course provides the essential skills and qualifications needed to become an ideal coach or mentor, as well as an explanation of how the coaching and mentoring processes function in practice.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Define and explain the distinctions between coaching, counselling, and mentoring.
• Understand why, how, and when to use coaching in the workplace.
• Understand and describe the advantages of coaching, as well as why it occasionally fails.
• Analyze and understand their own coaching styles, as well as how to utilize this information in coaching engagements.

WHO SHOULD ATTEND THIS COURSE

• Managers
• Supervisors
• Trainers
• Administrative Professionals
• Anyone who is seeking improvement in skills for enhanced performance and career development

TARGETED SKILLS

• Coaching
• Mentoring
• Effective communication
• Active listening