Cross-Cultural Management and Team Performance

INTRODUCTION

If cultural diversity is not well managed, it can lead to conflict among team members who feel intimidated by working with persons from various cultural backgrounds. This uneasiness will eventually have a detrimental impact on the overall productivity of the organization.

Each culture behaves and thinks differently; in this course, you will learn how to use cross-cultural strategies for managing diversity so that a manager may increase corporate performance.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Define culture and how it influences your company.
• Learn how stereotypes might influence our impressions of people.
• Develop more powerful cross-cultural attitudes and behaviors.
• Improve your communication skills in a multicultural setting.
• Learn how to handle team members from varied cultural backgrounds appropriately.
• Assist team members in breaking down cross-cultural barriers.
• Improve your organization’s cultural knowledge and acceptance to create a more united atmosphere.
• Make the most of and empower your varied talent pool.

WHO SHOULD ATTEND THIS COURSE?

• Leaders
• Supervisors
• Senior managers
• Middle level managers
• Department heads
• Team leaders
• Entrepreneurs
• Self Employed
• Freelancers
• Anyone who is seeking improvement in skills for enhanced performance and career development

TARGETED SKILLS

• Build empathy
• Improve self-awareness
• Build trust
• Communication activities
• Problem solving
• Adaptability
• Trust building
• EI
• Leadership
• Team building strategies
• Cross culture management
• Respecting cultural differences