Decision Making and Problem Solving Skills for Supervisors

INTRODUCTION

This training aims to provide supervisors with fundamental problem-solving and decision-making abilities, and participants are urged to adopt a more open mentality for idea development. They may also expect to improve their skills in team leadership and problem solving in the workplace. This course also covers the necessary competences (knowledge, skills, and attitude) for making suitable judgments and accepting responsibility for such decisions.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Put problem-solving and decision-making skills to the test with a subordinate team.
• Learn how to anticipate and detect possible issues with a subordinate team.
• Encourage teamwork to tackle the problem.
• Be able to make sound judgments and follow through on implementation plans.

WHO SHOULD ATTEND THIS COURSE?

• Managers
• Supervisors
• Team leaders
• Anyone who is seeking improvement in skills for enhanced performance and career development

TARGETED SKILLS

• Decision-making
• Planning and organizing
• Leading and controlling
• Problem solving
• Communication
• Coaching
• Mentoring
• Managing time