Supervisory Leadership Skills

INTRODUCTION

The phrase “supervisory leadership skills” refers to the abilities that supervisors employ to assist them fulfil their duties. Supervisors must communicate with employees in order to monitor performance and assign duties. Supervisory leadership skills are the characteristics or attributes that enable supervisors to carry out these responsibilities. Supervisory leadership abilities are commonly regarded as soft skills since they require direct contact between a manager and an employee. By attending this course you will gain supervisory leadership skills.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Gain a better understanding of the role and responsibilities of a supervisor in the workplace.
• Learn how to effectively influence and engage individuals and teams in achieving corporate goals and objectives.
• Understand how to communicate effectively and consistently in a way that encourages clear employee awareness of their function and great connections.
• Understand and consistently implement employment legislation and corporate policy as it relates to the scenario and circumstances
• Understand how to escalate concerns to the appropriate department in a timely way.

WHO SHOULD ATTEND THIS COURSE?

• Managers
• Supervisors
• Team leaders
• Anyone who is seeking improvement in skills for enhanced performance and career development

TARGETED SKILLS

• Decision-making
• Planning and organizing
• Leading and controlling
• Problem solving
• Communication
• Coaching
• Mentoring
• Managing time
• Change management
• Agile supervisor