Designing Effective KPIs for High Organizational Performance

INTRODUCTION

Attendees of this course will become experts in developing the correct KPI System and Performance Framework to ensure performance evaluation at various levels of the company. They will be able to work with built-in KPI templates as well as customized KPI creation tools.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Choose and create performance metrics that are significantly more relevant than simply brainstorming or benchmarking.
• Obtain buy-in from employees and stakeholders in order to joyfully own performance measurement and improvement.
• Bring metrics to life in a consistent manner, with the appropriate data and ownership.
• Create meaningful and actionable reports and dashboards that center on improvement.
• Convincingly meet performance objectives and make transformational measurements

WHO SHOULD ATTEND THIS COURSE?

• Supervisors
• HR
• Students
• Team leaders
• Managers
• Heads of department

TARGETED SKILLS

• KPI development and use
• Systems thinking
• Performance management
• Change management
• Proactive thinking
• Problem solving
• Results orientation