Organizational and Departmental Communication Strategies

INTRODUCTION

Communication is an important organizational activity that may assist a firm in being effective and productive. Interdepartmental communication is an essential type of organizational communication. This course assists participants in developing the skills required to establish policies that improve interdepartmental communication and maintain an efficient flow of information.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Determine effective frameworks for interdepartmental communication that is positive.
• Exhibit superior internal customer service abilities.
• Use proactive techniques to streamline departmental work procedures.
• Use several team building approaches to achieve organizational alignment.

WHO SHOULD ATTEND THIS COURSE?

• Supervisors
• HR professionals
• Business professionals
• Managers
• Senior managers
• Professionals who communicate with other departments
• Employees who want to gain new skills and knowledge to improve their career

TARGETED SKILLS

• Relating to others
• Gaining commitment
• Teamwork
• Collaboration
• Role awareness
• Conflict resolution