Developing Emotional Intelligence in Teams

INTRODUCTION

This course is about proactively collaborating with people in ways that will allow you to communicate more efficiently as you connect with one another to add value to your organization and your customers. Furthermore, the emotional intelligence abilities, processes, and tools covered in this course may be applied to various facets of your life.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Determine how emotional intelligence in teamwork might lead to improved outcomes.
• Investigate how people might behave and react to change, as well as the emotions associated with change.
• Recognize why some disagreement is normal and why it is a necessary aspect of healthy relationships.
• Examine behavioral types with an emphasis on your own style and how to collaborate with people who have diverse styles.
• Determine how to work to win your team’s hearts and minds.
• Improve your emotional resilience, social skills, and emotional intelligence.

WHO SHOULD ATTEND THIS COURSE?

• Leaders
• Supervisors
• Senior managers
• Middle level managers
• Department heads
• Team leaders
• Anyone who is seeking improvement in skills for enhanced performance and career development

TARGETED SKILLS

• Effective communication
• EDI planning and monitoring
• Policy development
• Managing diversity
• Strategic planning
• Inclusion in team
• EI