Effective Interpersonal Skills

INTRODUCTION

Employees who stand out from the crowd appear to have a special talent for eliciting results from others in the organization. They demonstrate a remarkable ability to deliver results in the face of tight schedules and scarce resources, whereas others constantly struggle with peers, superiors, and subordinates, pleading, cajoling, and haggling, and even taking on work that was not meant for them. Some jobs put employees under a lot of stress, and their departments struggle to meet their objectives, whereas effective employees get better results from their interactions with others. The seemingly elusive ability to elicit the cooperation of others in today’s business environment. This course will teach you how to develop your interpersonal skills on your own.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Adjust in new workplace and know how to communicate
• Understand perception, self-concept, and emotion expression
• Develop verbal and nonverbal abilities
• Building high-performance work relationships by using listening and feedback skills.

 WHO SHOULD ATTEND THIS COURSE?

• Team leaders
• Supervisors
• Managers
• Board members
• Anyone who is seeking improvement in skills for enhanced performance and career development

TARGETED SKILLS

• Interpersonal skills
• Verbal and non-verbal communication
• Influencing
• Building rapport
• Motivation
• Organizing and leading