Interpersonal Skills for Managing Diverse Workforce

INTRODUCTION

In today’s competitive world, many organizations and businesses are attempting to develop new ideas and innovations in order to compete and differentiate themselves from their competitors. To gain a competitive advantage, different people may contribute differently to their respective company or organization. This promotes workplace diversity because people with the same ideology will not think much differently than different groups of people with different ideologies. As a result, everyone may face numerous difficulties in their work environments. The most difficult part for all employees is dealing with the work stress caused by diversity in the workplace. To manage diversity in the organization or company, some healthy management skills and effective techniques must be practiced.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Know the meaning of diversity at workplace.
• Handle the challenges faced by people managing diverse workforce.
• Lean about different kind of diversities that might exist at a workplace.
• Learn and apply skills that are needed to manage a diverse workforce at workplace.

 WHO SHOULD ATTEND THIS COURSE?

• Team leaders
• Supervisors
• Managers
• Board members
• Anyone who is seeking improvement in skills for enhanced performance and career development

TARGETED SKILLS

• Leading others
• Interpersonal communication
• Organizational communication
• Influencing others
• Managing change
• Presenting ideas
• Gaining commitment
• Managing diverse workforce