Key Performance Indicators of Team Efficiency

INTRODUCTION

Key Performance Indicators (KPIs) are a set of criteria that may help managers and supervisors easily measure a team’s performance and efficiency at work. Profit is the most commonly used KPI. If the firm is performing well in terms of revenue and return on investment (ROI), then the team is doing well, right?

However, as businesses become more dynamic, profit is no longer the sole relevant KPI. Especially if the team is not actively involved in sales or product development. Other elements can influence the performance of a team. The Key Performance Indicators that apply to them will be determined by their primary functions.

However, measuring how well your company’s collaboration is may be done in a variety of methods. Attend this course to learn different ways of measuring team efficiency.

COURSE METHODOLOGY

This course is designed in the form of workshop which will includes a variety of learning tools to help participants function effectively and efficiently in a multifunctional environment through various methodologies including;

• Short lectures
• Brainstorming
• Case studies
• Group activities
• Role playing

COURSE OBJECTIVES

The attendees of this Certificate Program will be able to:

• Understands what are KPI for measuring team efficiency
• Know where to begin when it comes to selecting KPIs to track.
• Learn which KPIs are optimal for monitoring team efficiency at each step.
• Maintain a healthy mix of hard and soft KPIs..

WHO SHOULD ATTEND THIS COURSE?

• Employees interested to learn to develop KPI for effective team
• Leaders
• Supervisors
• Senior managers
• Middle level managers
• Department heads
• Team leaders
• Anyone who is seeking improvement in skills for enhanced performance and career development

TARGETED SKILLS

• Leading and supervising
• Deciding and initiating action
• Persuading and influencing
• Presenting and communicating
• Analytical thinking
• Formulating concepts and strategies
• Planning and organizing
• Achieving goals and objectives
• Results orientation